Relax, you're in safe hands.
about usTech Direct provides a full range of technology services and support to our customers.
What We DoWe aim to fix your computer, laptop, iPhone or other equipment at the best possible price, with the best possible service in the best possible time. We only use new, high quality parts to repair your devices and offer a warranty twice the length of any of our local competitors as well as national ones such as PC World. We support both home and small business users with anything from Virus infections, broken screens, network problems to data recovery and many things in between.
- Best Price & Service
- Parking Available Right Outside
- Free Estimates & Fixed Priced Jobs
- If You Can't Come To Us, We Can Come To You
- Speak Directly To The Engineer Working On Your Job
- No Techno babble
- Unlike Curry's/PC World, We Don't Ship Your System Away To Be Repaired
- Fast Turn-Around, Usually Within 48 Hours
- Emergency Service If Required
A Quick Overview
A Bit About UsWe believe that the customer deserves the best possible service. We endeavor to bring you competitive prices backed by the best possible after sales service. Since starting out in IT we have seen some big changes in the field and endeavor to remain up to date with our offered services.
We offer a wide range of services to home users and small to medium sized businesses. Our senior engineers have each been repairing computers for the best part of 20 years and with this wealth of experience to call upon you can rest assured that you, your' computer and your' data are in safe hands.
There are no premium rate numbers, no automated phone queuing system and no techno babble aimed to confuse. When you contact us, we will do our very best to help you and advise you on your options.
We will speak in plain english and do our very best to explain as much or as little as you wish. We offer a 6 month warranty (twice as long as most companies) on all of our repairs so you can be sure that if you have any issues that you will not be left on you own. All repairs, upgrades and system builds are done here in Midsomer Norton, so unlike some of the big national companies we will not send your PC hundreds of miles away to a central workshop, you can speak directly to the person working on your job.
When you book a job in with us, We will also automatically update you via email and text as your job progresses. We keep a record of all work carried out and this enables both us and our customers to be able to recall any details up about past jobs.
We are an established company with a shop front which you can visit at any point to discuss your needs, drop off or pick up you system or purchase components or peripherals. We also have a purpose built workshop which enables us to carry out an extensive range or repairs in-house. No need to wait weeks to get your system back, if your in a hurry we can often turn around urgent repairs or data recoveries within 24 hours. We have recently invested heavily in our equipment, especially for the purposes of data recovery, and can therefore offer an unrivaled local data recovery service. In those rare instances that we cannot recover your data, we have formed a relationship with some of the UK's largest and most experienced Data Recovery Houses and can offer you a discount rate for those jobs that need to be sent to them, we will always ask for your permission before doing this.
We carry an extensive range of spares in stock with further products available on special order usually within 1-2 business days, if there is anything you require but cant find it here then please contact us and we will do our very best to help you.
Business Customer?If you are a business and are interested in using us as your IT supplier please then please consult our business page for further information
Shop Based Services
You often don't realise how much you rely on your home computer until it breaks down. This is why Tech Direct offer a prompt computer repair service, Our Microsoft Certified Engineers carry out most of our repairs within 48 hours, getting your computer up and running as quick as possible.
We are an established company with a shop front which you can visit at any point to discuss your needs, drop off or pick up you system or purchase components or peripherals. We also have a purpose built workshop which enables us to carry out an extensive range or repairs in-house. No need to wait weeks to get your system back, if your in a hurry we can often turn around urgent repairs or data recoveries within 24 hours.
Business 2 Business Professional Services
Tech Direct provide professional IT support for small company's (1 to 50 users) in Midsomer Norton and surrounding areas. Whether it is a single project or contracted day to day running of your company's IT support, we can advise you on the best path that should be taken to fulfil your requirements and the best return on investment.
Please feel free to contact us, and we will respond to your enquiry as quickly as possible.
Laptop Repair Services
Laptops have become more & more popular over the last few years as they become lighter to carry, easier to use and much more powerful thanks to shrinking processors and advances in display screen technology. Due to the nature of laptops, and the fact that they can go anywhere & everywhere with the owner, they do have an increased chance of getting broken.
Here at Tech Direct our laptop repair services include:
- Replacing broken laptop screens
- Replacing broken laptop keyboards
- Replacing laptop hard drives
- Repairing broken hinges, catches and lids
- Repairing laptops that won't charge up
- Repairing laptops that won't turn on or boot up
- Repairing laptops that overheat
- Repairing laptops with noisy fans
Whatever is wrong with your laptop you are in the right place for a professional repair.
In a lot of cases we are able to diagnose what is wrong with a laptop straight away and offer a fixed price for the repair. Especially if you have the make and model number handy when you call. On occasions where an on-the-spot assessment is not viable we will take your broken laptop into our workshop and give you a fixed price quote before any work is carried out.
Our prices are competitive and we also offer a collect & return service either at your home or somewhere else if that is more convenient for you.
If your laptop needs repairing then call: TBC or e-mail: email@example.com for a quote.
Laptop Keyboard Replacement
Laptops are great for checking your e-mail on the move, working away from the office or just sitting with your feet up and surfing the web. The unfortunate thing is that accidents can happen and laptop keyboards are much more likely to get broken than desktop PCs. Here at Tech Direct we see and replace a lot of broken laptop keyboards resulting from all kinds of mishaps or wear & tear.
If your laptop keyboard is broken then don't worry because you are in the right place. Tech Direct can replace a broken laptop keyboard for anyone living in the Midsomer Norton, Radstock and surrounding areas.
How much are replacement laptop keyboards?
The price of replacement laptop keyboards can vary depending on make & model. Using our contacts within the industry we are able to source replacement laptop keyboards for very competitive prices.
If your laptop keyboard is broken then call: TBC or e-mail: firstname.lastname@example.org for a quote.
Laptop Screen Replacement
Laptops are great for checking your e-mail on the move, working away from the office or just sitting with your feet up and surfing the web. The unfortunate thing is that accidents can happen and laptop screens are much more likely to get broken than desktop PCs. Here at Tech Direct we see and replace a lot of smashed and cracked laptop screens resulting from all kinds of mishaps.
If your laptop screen is broken then don't worry because you are in the right place. Tech Direct can replace a broken laptop screen for anyone living in the Midsomer Norton, Radstock and surrounding areas.
How much are replacement laptop screens?
The price of replacement laptop screens can vary depending on make, model & screen size. Using our contacts within the industry we are able to source replacement laptop screens for very competitive prices.
In many cases we can offer a same day laptop screen replacement service as we carry stock of replacement laptop screens for leading laptop manufacturers.
Please note that we do not supply laptop screens without fitting.
If your laptop screen is broken then call: 01761 4179674 or e-mail: email@example.com for a quote.
Computer Virus And Malware Removal
Computers with a virus or malware can have many symptoms; from the annoying pop-ups that try and get you to part with your cash for anti-virus software through to a more sinister virus that can damage your computer files installing Trojans that can allow someone to track your computer and steal your personal data or credit card details.
Viruses can come from any website, email attachment or from downloading files and even having anti-virus software is not guaranteed protection from every virus out there.
Whatever type of infection your computer has malware or virus, Tech Direct can remove it for you. It is vital that damage caused by a virus is limited as much as possible so, if you think your computer has a virus, we recommend switching off your computer straight away and calling us to arrange to have your computer cleaned.
Tech Direct use specialist software to remove computer viruses and we also know how to repair your computer registry to help prevent re-infection and preserve your precious photos, music and other files.
If your computer has a virus or malware infection then call: TBC or e-mail: firstname.lastname@example.org for a quote.
Information we collect:
We receive and store only information that permission to do was given so by you and in no other way. You can choose not to provide certain information although you might not be able to make use of some of the features for security reasons. Contact us for more information.
We NEVER store credit card information on our website. All credit card information is securely processed.
Information about our customers is an important part of our business and we do not sell or give it to others under any circumstances.
Protection of Tech Direct and Others:
We release account and other personal information when we believe such release is appropriate to comply with law, to enforce or apply our conditions of use and other agreements or to protect the rights, property or safety of Tech Direct, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. This does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this privacy notice.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information freely supplied by our customers. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information back to you. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
If you choose to visit and use Tech Direct, your visit, use of it and any dispute over privacy is subject to this privacy notice and our conditions of use, including limitations on damages and applicable legislation. If you have any concern about privacy at Tech Direct please contact us.professionalServices
computer repairs,upgrades, sales& IT support.
Have questions?call us today01761 417964